Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after payment is received. You will receive a confirmation email once your order has been placed and another notification when your order has shipped.
During periods of high order volume, processing times may be slightly longer. If there is a significant delay, we will notify you using the contact information provided with your order.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days
- Overnight Shipping: 1 business day (where available)
Please note that delivery estimates are not guaranteed and may be affected by weather, holidays, or carrier delays.
Domestic Shipping
We currently ship within the United States. If you are interested in international shipping, please contact us before placing your order.
International Shipping
If international shipping is offered, customers are responsible for any customs duties, taxes, or import fees required by their country. Delivery times may vary depending on customs processing.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Tracking information may take up to 24 hours to become active.
Incorrect Shipping Address
Please ensure your shipping address is accurate before completing your purchase. We are not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses.
If you notice an error after placing your order, contact us as soon as possible. We will do our best to update the address before the order ships, but we cannot guarantee changes once processing has begun.
Lost, Stolen, or Damaged Packages
If your package is lost, stolen, or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to investigate the issue and help determine the appropriate resolution.
Shipping Restrictions
Some products may have shipping restrictions due to size, weight, or applicable regulations. Any restrictions will be noted on the product page.
Contact Us
If you have any questions about shipping or your order, please contact our customer support team through the contact information listed on our website.